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  • FAQS

    FOR VENDORS?

    What are the benefits of having an account with Venuvine?

    For venue and service owners, you can take advantage of customizing a free profile. You can stand out by showcasing your growing business or brand.

    How does Venuvine work?

    We wish to help attract new business and increase visibility while facilitating the planning of a variety of corporate, social and touristic functions for potential clients. You will be able to customize your own profile; add business info, pictures, videos, feature blogs and promotions as you please

    How can I get additional support if I need it?

    We are always ready and willing to help you.

    Email us at info@venuvine.com

    What forms of payment do you accept?

    We currently accept various types of payments such as Visa, MasterCard, and American Express, mainly through PayPal.

    What is the benefit of customizing your account?

    Our platform has been designed to bring additional visibility to your business.

    Venuvine can help you:

    Showcase what makes your business awesome

    Explain your uniqueness

    Advertise promotions to increase sales

    Feature your business on our community blog

    Add photos and video links to attract new customers

    I cannot sign into my account

    In order to sign into your account, enter the email address you used upon registering. Your password is also required.

    Make sure the email address is the one linked to your account

    You will receive an email with a link to reset your password

    How do I create an account?

    Go to www.Venuvine.com and click ‘Sign Up’ to create an account.

    You can sign up using your email address, Google or Facebook account. Signing up for Venuvine is free and designed to be user-friendly

    FOR CUSTOMERS?

    What are the benefits of having an account with Venuvine?

    For customers, you can be first in line to find out the latest news, events that are trending within your area, and view local promotions.

    In addition, you can…

    View your order history
    Add or remove services from your wish list
    Redeem coupons
    Read and write reviews

    How do I create an account on Venuvine?

    Go to www.Venuvine.com and click ‘Sign Up’ to create an account.
    You can sign up using your email address, Google or Facebook account. Signing up for Venuvine is free and designed to be user-friendly.

    I cannot sign into my account

    In order to sign into your account, enter the email address you used upon registering. Your password is also required.

    Make sure the email address is the one linked to your account

    You will receive an email with a link to reset your password

    How do I purchase a service or book a venue?

    Upon finding a vendor service or venue, follow these steps:

    Click add to cart

    Select from the required criteria (i.e.: how many people, color, features, etc.)

    If you have a coupon code, enter the code and then hit apply the code.

    Select payment method via PayPal

    Visa
    MasterCard
    American Express
    Interact
    Submit your order

    Before submitting your order, you will have the chance to review it.
    To complete the booking and/or orders, click submit.
    You will then receive a confirmation that the order is indeed complete.

    Searching for vendor services and venues

    Here are a few ways to get started on your search for great services and venues with Venuvine:

    If you know the name of the service or venue you are looking for, simply type it in the search bar.

    Use filters to narrow down your results:

    Category
    Service
    Location
    Price

    When will I be charged for my reservation?

    FOR CUSTOMERS?
    Your payment information will automatically be processed in the following manner:

    30% of the total amount of the initial payment (deposit)

    Venuvine will charge the remaining amount 24hrs prior to your event.

    Cancellation policy

    Customers will follow the cancellation policy of the service owners and/or venue owners they have booked with.

    How does Venuvine work?

    Our mission is to facilitate event planning and booking one client at a time. With Venuvine, you can find and read reviews of local services that interest you.

    Plan your ideal event from start to finish, and book all the services and venues that you need. After placing all your services in your cart and establishing a payment, you are ready to enjoy your experience.

    How can I get additional support if I need it?

    We are always ready and willing to help you.

    Email us at info@venuvine.com

    Receive the latest news on an upcoming event with Venuvine

    Our newsletter is packed featuring promotions, deals, and other goodies.

    Help-Desk